A. No, The price does not include shipping cost. We will calculate the shipping cost right after we finish the production and packing. The shipping cost will be forwarded to your given email address.
2. Do you ship one sample?A. Yes, we ship one sample before placing a bulk order.
3. What is the shipping delivery time?A. Generally, the shipping delivery time is 5-7 business days for the US, UK, Canada, Australia, and all over Europe.
4. Do you also provide airport pickup service?A. Yes, we can deliver the goods at your nearest airport. To get cheaper shipping rates, the minimum weight is more than 100kg. We will send the required shipping and all necessary paper documents for the customs clearance via email.
5. How can I place order?A. To place an order, you first need to select the interested product and send us an enquiry. We will respond to your queries within 24 hours and start discussing your specific order.
6. What are the payment options?A. You can pay us using Visa, MasterCard, American Express, UnionPay, and PayPal.
7. Do you offer product customization such as private labeling and branding?A. We accept product customization only for special bulk order (MOQ: 100 pcs). In product branding, we can design the paper tag, cotton label, and product packaging box. For that, you need to contact us and discuss in detail.
8. Can I request the product which is not available in store?A. Sure, you can request the product that is not available in our store. But, please do remember we only focus on Nepalese handicraft products. To request one, contact us.
